Hey there, if you’ve already tried the steps mentioned by @techchizkid, another thing you might consider is updating the firmware of your Wyze Cam before resetting it. Sometimes, newer firmware versions have enhanced abilities to deal with different WiFi networks, which can save you a lot of hassle. Here’s how you can do it:
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Make Sure Camera Is On: If it’s already powered up, open the Wyze app and go to the camera’s settings.
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Check Firmware Update: Navigate to Device Info and click on the “Firmware Version”. If there’s an update available, the app will prompt you to download it. Just make sure you’re on the same network as before while you’re doing this, otherwise, it might not work.
After updating the firmware:
- Switch Back to the New Network: Go through the setup process like @techchizkid mentioned. This time around, it might be smoother post-firmware update.
One point where I slightly disagree with @techchizkid is skipping the firmware update when resetting and re-adding the camera. This could sometimes solve connectivity issues right away without needing to completely reset the camera.
Lastly, for those struggling with weak WiFi signals, using a WiFi analyzer tool is excellent advice. NetSpot Site Survey Software can be incredibly useful for this task. It provides a comprehensive view of your home’s WiFi coverage so you can place your Wyze Cam in the most optimal spot.
For those interested, here’s the URL for more details: ‘https://www.netspotapp.com’. The site offers a lot of insight into how to troubleshoot and improve WiFi performance, so it’s worth checking out.
One more thing to keep in mind: if you’re using a dual-band router, ensure your Wyze Cam is connecting to the 2.4 GHz band instead of the 5 GHz one, as the camera only supports the former. Sometimes, the camera might pick the wrong band automatically, leading to connectivity failures.
Good luck, and hope this helps! It’s always a bit of a pain when changing networks, but once you’ve got it, the process tends to be a lot easier in the future.